996bet Terms & Conditions — Please Read Before Using the Platform

1. Introduction & Acceptance

By using the 996bet website (referred to as "we", "the platform", or "the site"), you automatically agree to these terms and conditions. If you do not agree with any part of these terms, please do not use the site.

These terms and conditions constitute a legally binding agreement. They apply to all 996bet services, games, bonuses, payments, and support. We reserve the right to update these terms at any time, and continued use of the site following any changes will be deemed acceptance of the revised terms.

2. Account Registration & Security

When registering at 996bet, you must provide accurate and truthful information. Accounts created with false or misleading details may be suspended at any time, and any funds held in such accounts may be forfeited.

• Only one account per person is allowed. Multiple accounts will be closed and any associated bonuses will be cancelled.
• Keep your username and password strictly confidential. We accept no liability for any issues arising from sharing your credentials with others.
• If you suspect unauthorized access to your account, contact our support team immediately.
• Regularly changing your password is recommended for account security.
• Withdrawals may be restricted until KYC (Know Your Customer) verification is completed.

3. Eligibility & Age Restrictions

You must be 18 years of age or older to use 996bet's services. This platform is strictly prohibited for minors. We reserve the right to verify your age and may request a copy of your national ID or passport if required.

• Online gaming must be legal in your area of residence.
• Users from certain countries or regions may not be eligible to use our services.
• 996bet takes active steps to protect minors and maintains robust age verification measures.
• Professional gamers, 996bet employees, or their immediate family members may be ineligible for promotional offers.

4. Deposit & Withdrawal Policy

996bet supports the most popular payment methods in Bangladesh — Mobile Banking, Nagad, Rocket, and bank transfer. Deposits are typically credited instantly. Withdrawals may be subject to some processing time.

• Minimum deposit amounts and withdrawal limits are subject to change from time to time.
• Withdrawal requests are typically processed within 1–24 business hours.
• Large withdrawals may be held pending if KYC verification has not been completed.
• Withdrawals must be made to a payment method registered in your name — transfers to third-party accounts are not permitted.
• Withdrawals may be held for investigation if money laundering or fraudulent transactions are suspected.
• Withdrawals should ideally be made using the same method used for the deposit.

5. Bonus & Promotion Terms

996bet offers a range of bonuses and promotional offers — welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms and conditions that must be followed.

• Wagering Requirement: A minimum wagering requirement must be met before a bonus can be withdrawn — this condition is specified separately for each offer.
• Validity: Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
• Game Restrictions: Some bonuses are only applicable for use on specific games.
• One bonus per account: The same bonus cannot be claimed more than once.
• If fraudulent activity is detected in connection with a bonus claim, both the bonus and any associated winnings will be forfeited.

6. Betting Rules & Gameplay

Every bet placed at 996bet is considered a binding agreement. Please read all rules carefully before placing a bet. Once a bet is confirmed, it cannot be changed or cancelled.

• All game outcomes are determined by an RNG (Random Number Generator) and are independently tested.
• If a game is interrupted due to a technical error, the affected bet will be voided and the amount will be refunded.
• A separate policy applies to Sports Betting events that are postponed or cancelled.
• Maximum bet amounts may vary depending on the specific game or event.
• Accounts showing rapid or unusual betting patterns may be temporarily suspended.

7. Responsible Gaming

996bet believes gaming should be a source of fun — not income. We promote responsible gaming and encourage you to play within safe limits.

• You can set deposit limits, loss limits, or session time limits on your account.
• You can activate a cooling-off period for a temporary break.
• Contact the support team to request permanent self-exclusion — it's free and takes effect immediately.
• If you notice signs of problem gambling, please seek professional help.

For more details, visit our Responsible Gaming View Page.

8. Prohibited Activities

The following activities are strictly prohibited on the 996bet platform and will result in account termination:

• Creating multiple accounts to claim bonuses or take advantage of promotions.
• Registering or transacting using another person's identity.
• Using bots, automation software, or artificial intelligence to play games.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Money laundering or transactions involving illegal funds.
• Harassing or defrauding other users.
• Intentionally exploiting bugs or glitches on the platform.

9. Privacy & Data Protection

996bet takes the privacy of your personal information very seriously. Any information you provide is used solely for service delivery, verification, and compliance with applicable laws.

• Your personal information is never sold to third parties.
• Payment information is protected through SSL encryption.
• Information may be shared with relevant authorities where required by law.

For more details, visit our Privacy Policy Read the page.

10. Account Closure & Restrictions

You may close your account at any time by notifying our support team in writing. Any remaining balance will be refunded provided all verification requirements are completed prior to closure.

• 996bet may close an account at any time for violations of the terms and conditions.
• For inactive accounts with a remaining balance, an inactivity fee may apply after a specified period.
• Even after an account is closed, data may be retained if required for an ongoing investigation.

11. Right to Amend Terms and Conditions

996bet reserves the right to modify these terms and conditions, in part or in full, at any time. Users will be notified of significant changes via email or through the site. Continued use of the site after any changes constitutes acceptance of the updated terms.

We therefore recommend reviewing this page regularly — especially before making large transactions or claiming a new bonus.

12. Contact & Dispute Resolution

If you have any questions or complaints regarding these terms, please contact our support team. We always aim to resolve disputes through an amicable solution first.

• Chat with us in Bengali via live chat — available 24/7.
• Email us at: [email protected]
• You will receive a response within 7 business days of submitting your complaint.