Last Updated: January 2026

996bet Privacy Policy — How We Protect Your Information

Your personal information is a trust you place in us. This page gives you a transparent account of how 996bet collects, uses, and protects your data.

Effective Date: 1 January 2026

1. Introduction

Welcome to 996bet. We understand how valuable your personal information is. This Privacy Policy explains how 996bet collects your data, what it is used for, who it is shared with, and how it is kept secure. By accessing or registering on the site, you are agreeing to this Privacy Policy.

996bet has always believed in transparency. This document contains nothing hidden — we have stated clearly what we do and what we do not do. This Privacy Policy is our Terms & Conditions part.

Our commitment: Your personal information is never sold to third parties and is never used for marketing purposes without your consent.

2. Information We Collect

996bet may collect your information in several ways. The types of data we collect are described in detail below.

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID KYC verification
Contact Information Email, phone number, address Account management
Payment Information Mobile Banking/Nagad number, bank details Transaction Processing
Gaming Data Bet history, wins/losses, session duration Service Improvement & Responsible Gaming
Technical Data IP address, device information, browser Security & Fraud Prevention
Cookies & Tracking Session cookies, preference storage Improving User Experience

How we collect data: We collect information directly from you (at registration and during transactions), automatically (via cookies and log files), and from third parties (payment processors, verification services).

3. How We Use Your Information

At 996bet, your information is used only for specific, legitimate purposes. We never misuse your data under any circumstances.

  • Account management: To verify registration and login, and to keep your account secure.
  • Transaction Processing: To process deposits, withdrawals, and bonus payments.
  • Identity Verification: To conduct KYC processes for fraud prevention and anti-money laundering compliance.
  • Customer Support: To respond to your complaints and queries and resolve issues as quickly as possible.
  • Responsible Gaming: To identify unusual gaming patterns and provide assistance where needed.
  • Promotional Communications: To send you offers and updates with your consent — you can opt out at any time.
  • Legal obligations: To meet regulatory requirements.

We never sell your information to advertisers or build profiles without your permission.

4. Information Sharing & Disclosure Policy

996bet is extremely careful about sharing your information with third parties. We do not share any data except in the circumstances listed below.

  • Payment Processor: Solely to process transactions with Mobile Banking, Nagad, Rocket, or your bank.
  • KYC and verification services: With accredited verification agencies to confirm your identity.
  • Legal authorities: Upon a court order or a valid request from a government authority.
  • Technology Partners: Hosting, security, and analytics service providers — all bound by strict confidentiality agreements.
  • Business Transfer: In the event of a company sale or merger — you will be notified in advance.

All third parties we work with are required to comply with international data protection standards.

5. Cookies & Tracking Technologies

996bet's website uses cookies. Cookies are small data files stored in your browser that help enhance your experience on the site.

  • Essential cookies: To maintain your login session and ensure security — these cannot be disabled.
  • Functional cookies: To remember your language preference and other settings.
  • Analytics Cookies: To understand which parts of the site are being used — you can turn this off.
  • Marketing Cookies: To show you relevant offers only with your consent.

You can disable or delete cookies at any time through your browser settings. However, some features of the site may not function properly as a result.

6. Data Security Measures

996bet uses industry-standard security technologies and processes to keep your information safe. Our security framework is reviewed and updated on a regular basis.

  • SSL/TLS encryption: Every data transfer on the site is secured with 256-bit SSL.
  • Payment Data Encryption: All payment information is stored in encrypted form.
  • Two-Factor Authentication: An additional layer of security can be added to your login.
  • Regular Security Audits: Independent security experts conduct regular audits.
  • Access control: Only authorized personnel have access to specific data.
  • Server Security: Firewall, DDoS protection, and 24/7 monitoring are continuously active.

In the event of a security incident, we will notify affected users within 72 hours.

7. Data Retention Period

996bet retains your information only for as long as necessary. Even after account closure, certain data may be kept for a defined period to meet legal requirements.

  • Active Account: All data is retained for the duration that the account remains active.
  • After account closure: Transaction and KYC data is retained for up to 5 years.
  • In the event of a legal dispute: Relevant data will be retained for the duration of any dispute.
  • Marketing Data: Deleted immediately upon withdrawal of your consent.
  • Cookie information: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.

8. Your Data Rights

As a 996bet user, you have several important rights over your own information. Contact our support team to exercise any of these rights.

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Right of access

The right to know what information we hold about you and to receive a copy of it.

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Right to Rectification

The right to request correction of inaccurate or incomplete data.

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Right to Erasure

The right to request deletion of your data under certain circumstances.

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Right to Restrict Processing

The right to request that your information be restricted for certain purposes.

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Right to Portability

The right to receive your information in a machine-readable format.

Right to object

The right to object to marketing or profiling.

To exercise these rights, write to us at [email protected]. We will respond within 30 days.

9. Protection of Minors' Information

996bet strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from minors.

  • Age verification is mandatory at the time of registration.
  • If an account is found to belong to a minor, it will be closed immediately and all associated data will be deleted.
  • If parents have any suspicion, they can contact us immediately — we will act promptly.

10. Changes to This Policy

996bet may update this Privacy Policy at any time. For significant changes, we will notify you in advance by email or via the site. Continued use of the site after any changes constitutes your acceptance of the updated policy.

The "Effective Date" at the top of this page is always kept up to date — check back regularly.

11. Contact Us

For any questions, complaints, or to exercise your rights regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Active 24/7, accessible from any page on the site
  • Response Time: Usually within 48 hours

Why 996bet is a trusted guardian of your information

The core pillars of our privacy protection

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End-to-end encryption

Every transaction and piece of personal information you share is protected by 256-bit SSL encryption. Hackers and third parties have absolutely no way to access this data.

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No Sale of Data

996bet will never sell your personal information to third parties. Your data is used solely to provide our services — this is a non-negotiable principle we stand by.

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Regular Security Audits

Independent cybersecurity experts regularly audit our systems. Any vulnerabilities are identified and resolved promptly.

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You're in control

View, update, or request deletion of your data at any time. Unsubscribing from marketing emails takes just one click.

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Transparent Data Policy

What data we hold, why we hold it, and how long we keep it — all of this is clearly stated on this page. There are no hidden or complicated conditions.

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Adherence to international standards

996bet complies with international data protection standards. All third-party partners are equally bound to uphold these same standards.

General Privacy Questions

What users ask us most

Never. 996bet does not sell your personal data to any third party. We only share limited information with partners necessary for service delivery, and they are bound by strict confidentiality agreements.

Yes, completely safe. Your Mobile Banking, Nagad, or bank details are protected with 256-bit SSL encryption. Payment information is stored in encrypted form on our servers and is used solely for processing your transactions.

Yes, you can. However, certain data (such as KYC and transaction records) must be retained for a specified period for legal reasons. Marketing and preference data will be deleted immediately upon request. To submit a request, email [email protected].

Partially. Disabling essential cookies will affect login and security-related features. However, you can still use most of the site's services normally with analytics and marketing cookies turned off.

For significant changes, an advance notification will be sent to your registered email. A notice will also be displayed when you log in to the site. The "Effective Date" at the top of this page always reflects the most recent update.
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Start Gaming in a Safe Environment

Your information is completely secure at 996bet. Register now and enjoy your favorite games on a transparent and trustworthy platform.

18+ only. Play responsibly.

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